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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WOMEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5

MEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

 

PLEASE NOTE, WE ONLY SHIP ORDERS TO ADDRESSES IN THE UNITED KINGDOM, NORTHERN IRELAND, THE SCOTTISH HIGHLANDS, THE CHANNEL ISLANDS AND THE ISLE OF MAN.

Postage will be charged on all orders at the following rates:

Mainland UK Delivery (order value less than £75, 24hr service from the day it is shipped): £6.99 

Mainland UK Delivery (order value £75 and up, 24hr service from the day it is shipped): £FREE

Northern Ireland / Scottish Highlands Delivery (order value less than £100, 48hr service from the day it is shipped): £9.99 

Northern Ireland / Scottish Highlands Delivery (order value £100 and up, 48hr service from the day it is shipped): £FREE

Channel Islands / Isle of Man Delivery (order value less than £250, up to 7 days service from the day it is shipped): £25 

Channel Islands / Isle of Man Delivery (order value £250 and up, up to 7 days service from the day it is shipped): £FREE

Order Turnaround Times
Our aim is to despatch all orders within 48 hours of receipt but please note this is dependent on the number of orders in the system at any one time. Please note our dispatch and delivery days are on WEEKDAYS ONLY. No order will be dispatched or delivered on a weekend, i.e. if you order on a Friday your order will be processed at the earliest on the following Monday, meaning the earliest your order will arrive will be the following Tuesday.

Stock Availability
While we do our best to maintain our stock levels across the board from time to time we may be out of stock of certain items. We will always call / email to advise of any delays and suggest substitute products (if possible) in these instances.

Please note that all orders will only be dispatched once all items are available. We will not part-despatch orders unless there are special circumstances and have spoken to you first.

Thanks for contacting us. We'll get back to you as soon as possible.

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