Shipping policy

CLICK AND COLLECT

We offer a free Click and Collect service on all online orders. To use this service select "Pickup" at checkout.

When your order is ready for collection we will send an advisory email.

SHIPPING

Please note we only ship orders to addresses in mainland UK, The Highlands, Channel Islands and Northern Ireland.

Postage will be charged on all orders at the following rates:

Mainland UK

Order Value £0 - £99.99 (1-2 business days): £5.99

Order Value £100 - £149.99 (1-2 business days): £1.99 

Order Value £150+ (1-2 business days): FREE

The Highlands and Northern Ireland

Flate Rate charge on all orders (2-4 business days): £9.99 

Channel Islands

Flate Rate charge on all orders  (2-11 business days): £24.99 

ORDER TURNAROUND TIMES

Our aim is to despatch all orders received by midday on the day of receipt. Please note our dispatch and delivery days are on WEEKDAYS ONLY. No order will be dispatched or delivered on a weekend, i.e. if you order after midday on a Friday your order will be processed on the following Monday. If you order before midday on a Friday the earliest your order will arrive will be the following Monday. We do not offer a Saturday delivery service due to the unreliability of this courier service compared to weekday services.

STOCK AVAILABILITY

While we do our best to maintain our stock levels across the board from time to time we may be out of stock of certain items. We will always call / email to advise of any delays and suggest substitute products (if possible) in these instances.

Please note that all orders will only be dispatched once all items are available. We will not part-despatch orders unless there are special circumstances that we have agreed with you first.